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1999

Singh, S., M. S. Kearns, Diane J. Litman, and M. A. Walker, "Reinforcement Learning for Spoken Dialogue Systems", Proceedings of NIPS*99, 1999.

1998

Walker, M. A., Diane J. Litman, C. A. Kamm, and A. Abella, "Evaluating Spoken Dialogue Agents with {PARADISE}: Two Case Studies: Two Case Studies", Computer Speech and Language, vol. 12, no. 3, 1998.